Privacy Policy

The administrator of the assignee.io service decides how and why personal data is processed in the service. For any privacy question or request, write to support@assignee.io.

• Account data. Your email address, a hashed password, the confirmation code we send you and the time you confirmed your account.
• Plan and billing data. The plan and billing period you choose, and payment confirmations from our payment provider. We do not store full card numbers.
• Usage data. The patent and application numbers you search, the reports you open and export, the patents you monitor and the matter folders you create.
• Technical data. Your IP address, browser type, device information, the page that referred you and campaign parameters in the address you used to arrive.
• Messages. The content of emails you send to support@assignee.io.

What we do not collect

We do not ask for your postal address or phone number to use the service, and we do not buy personal data from third parties.

• To create and secure your account and confirm your email address.
• To run the searches, reports, exports and monitoring you request.
• To send service emails, such as confirmation codes, ownership alerts, receipts and important changes.
• To bill your subscription and keep records required by law.
• To protect the service against abuse and to fix errors.
• To understand which pages and features are used, in aggregate, so we can improve the service.

Legal bases

We process data to perform our contract with you, to meet legal obligations such as tax and accounting rules, and on our legitimate interest in running a secure and useful service. Where the law requires consent, for example for some cookies or marketing emails, we ask for it and you can withdraw it at any time.

Reports in Assignee are built from public records published by the United States Patent and Trademark Office. These records can include the names of inventors, owners and correspondents. We show them as they appear in the public register and do not combine them with data about our users.

We share personal data only with service providers that help us run the service, under contracts that limit their use of the data to our instructions. These include hosting and infrastructure providers, an email delivery provider, a payment processor and error monitoring. We may disclose data when the law requires it. We do not sell personal data and we do not share your searches with anyone outside your account.

International transfers

Our providers may process data in the United States and other countries. Where data leaves the European Economic Area or the United Kingdom, we rely on appropriate safeguards such as standard contractual clauses.

• Account, usage and monitoring data: for as long as your account exists, then deleted within 30 days.
• Billing records: for as long as tax and accounting law requires.
• Technical logs: up to 90 days, unless needed to investigate abuse.
• Unconfirmed sign ups: deleted after 90 days.

Data is encrypted in transit and at rest. Passwords are stored only as hashes. Access inside the team is limited to the people who need it, and team accounts in Assignee use roles and permissions.

We use cookies that are needed to keep you signed in, protect forms and remember your settings. Where we use analytics cookies, they measure pages and features in aggregate. You can block cookies in your browser, but parts of the service may stop working.

Depending on where you live, you can ask to access, correct, delete or export your data, to restrict or object to processing, and to withdraw consent. Residents of California and other US states have rights under their state privacy laws, including the right to know and to delete, and we do not sell or share personal data for cross context behavioral advertising. Write to support@assignee.io and we will answer within the time the law requires. You can also complain to your local data protection authority.

Assignee is a professional service and is not intended for anyone under 18. We do not knowingly collect data from children.

When we change this policy, we update the date at the top. For significant changes we notify account holders by email before they take effect.